Privacy Policies
SECTION 1 – WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?
When you purchase a product from our store, as part of the shopping process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s IP address which provides us with information about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, provide your mobile money code, place an order, arrange for a delivery or return a purchase, we consider that you consent to the collection of your data and the use them for these specific reasons only. If we ask you for your personal information for a secondary reason, such as for marketing reasons, we will ask you directly to express your consent, or we will provide you with an opportunity to refuse.
How can I withdraw my consent?
If after you have consented to share your information, you change your mind, you can withdraw your consent at any time by contacting us at the following email address:maisonsitou@gmail.com or by mail at:
MAISON SITOU SARL
RCCM no.: RB/COT/21 B 29396
IFU number: 3202112641070
Lot 618, Adogleta District, Kouletio House
Email: maisonsitou@gmail.com
Telephone: +229 94004976 / +33 780969847
SECTION 3 – DISCLOSURE OF YOUR PERSONAL INFORMATION
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 4 – THIRD PARTY PROVIDERS
In general, the third-party providers we work with will collect, use and disclose your information only as necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment service providers, have their own privacy policies regarding the information they require to complete your transactions. For these providers, we recommend that you read their privacy policies to understand how your personal information will be treated by these providers. We remind you that some suppliers may be located or have facilities in countries working with a jurisdiction different from ours or yours. Therefore if you choose to conduct a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction will be subject to United States law. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer subject to our website’s Privacy Policy and Terms of Service.
When you click on links from our store, they may cause you to leave our website. We are not responsible for the privacy policies of other sites and encourage you to read their own privacy policies.
SECTION 5 – SECURITY
To protect your personal information, we take every possible precaution and follow industry best practices to ensure that it is not lost, accessed, altered or destroyed.
In addition, we never collect your credit card information, using partners such as Cinetpay, Fedapay and PayPal to which you are redirected to make each payment.
SECTION 6 – COOKIES
We may collect and use users’ personal information for the following purposes:
Improve customer service
The information you provide helps us respond more effectively to your customer service requests and support needs. – Customize the user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
We may use the feedback you provide to improve our products and services.
Process payments
We may use the information users provide about themselves when ordering only to provide service to that order.
We do not share this information with third parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other site feature
To send users information they agreed to receive about topics that we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their requests, questions and/or other requests. If the user decides to subscribe to our mailing list, he will receive emails which may include company information, updates, related product or service information, etc. unsubscribe instructions at the bottom of each email
SECTION 8 – CONSENT
By using this site, you represent that you are of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and that you have given your consent to allow one of your minor dependent children to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, please review it frequently. Changes and clarifications will take effect as soon as they are published on the site. If we make material changes to this policy, we will notify you when we update it, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it and disclose them. If our business is purchased or merged with another business, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, rectify, modify or delete personal information that we hold, file a complaint, or if you simply want more information, contact our privacy policy officer:maisonsitou@gmail.com or by mail to: MAISON SITOU
MAISON SITOU SARL
RCCM no.: RB/COT/21 B 29396
IFU number: 3202112641070
Lot 618, Adogleta District, Kouletio House
Email: maisonsitou@gmail.com
Telephone: +229 94004976 / +33 780969847
Clause 1: Object
The general conditions of sale described below detail the rights and obligations of the MAISON SITOU brand and its customer in the context of the sale of the following goods: … (the seller must identify the goods subject to the GCS). Any service performed by the MAISON SITOU brand therefore implies the purchaser’s unreserved acceptance of these general conditions of sale.
Clause no. 2: Price
The prices of the goods sold are those in effect on the day the order is taken. They are denominated in euros and calculated excluding taxes. Consequently, they will be increased by the VAT rate and transport costs applicable on the day of the order. The MAISON SITOU brand grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.
Clause 3: Discounts and rebates
The prices offered include discounts and rebates that the MAISON SITOU brand may grant based on its results or the payment by the purchaser of certain services.
Clause 4: Discount
No discount will be granted in the event of early payment.
Clause 5: Methods of payment
The payment of orders is made:
either by bank card;
When registering the order, the buyer must pay a deposit of 10% of the total amount of the invoice, the balance to be paid upon receipt of the goods.
Clause 6: Late payment
In the event of total or partial non-payment of the goods delivered on the day of receipt, the buyer must pay the MAISON SITOU brand a late payment penalty equal to three times the legal interest rate.The interest rate retained is that in force on the day of delivery of the goods. As of January 1, 2021, the legal interest rate will be revised every 6 months (Ordinance n°2014-947 of August 20, 2014). This penalty is calculated on the amount including tax of the amount remaining due, and runs from the due date of the price without any prior formal notice being necessary.
In addition to late payment compensation, any sum, including the deposit, not paid on its due date will automatically produce the payment of a lump sum compensation of 40 euros due for recovery costs.Articles 441-6 , I paragraph 12 and D. 441-5 of the Commercial Code.
Clause 7: Cancellation clause
If within fifteen days following the implementation of the “Late payment” clause, the buyer has not paid the remaining sums due, the sale will be automatically canceled and may give rise to the right to the allocation of damages for the benefit of the MAISON SITOU brand.
Clause 8: Retention of title clause
The MAISON SITOU brand retains ownership of the goods sold until full payment of the price, principal and accessories. As such, if the buyer is subject to receivership or judicial liquidation, the MAISON SITOU brand reserves the right to claim, within the framework of the collective procedure, the goods sold and remained unpaid.
Clause 9: Delivery
Delivery is made:
either by direct delivery of the goods to the buyer;
either by sending a notice of availability in store to the attention of the buyer;
either at the place indicated by the buyer on the order form.
The delivery time indicated when registering the order is given for information only and is in no way guaranteed.
Consequently, any reasonable delay in the delivery of the products cannot give rise to the benefit of the buyer:
the award of damages;
cancellation of the order.
The risk of transport is borne entirely by the buyer. In the event of goods missing or damaged during transport, the buyer must make all the necessary reservations on the order form upon receipt of the said goods. These reservations must also be confirmed in writing within five days of delivery, by registered mail AR.
Clause 10: Force majeure
The responsibility of the MAISON SITOU brand cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.
Clause 11: Competent court
Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law.
In the absence of an amicable resolution, the dispute will be brought before the Commercial Court … (place of the registered office).
Done in Cormeilles en Parisis, December 14, 2020
… (signature of the client)… (signature of the legal representative of the company)
